• Migration to Marigold ID - Self-guided Upgrade Guide
    Once your organization account is migrated to Marigold ID by a Marigold admin, you could follow the simple steps below to activate your Marigold ID account. Log in to Messaging as normal with you...
  • Marigold ID Upgrade FAQ
    What is Marigold ID? Marigold ID is our new cloud-based identity management system. Designed as a companion application, Marigold ID provides a common login to all of your Cheetah products and serv...
  • Marigold ID Release Notes
    Detailed information about the latest release of Marigold ID.  July 2023 (23.7.0) Release Features will be deployed to all Marigold ID customers on 5 July 2023. Features Multi-Factor Authentication...
  • Marigold ID Overview
    Marigold ID (MID) provides common authentication across Cheetah Digital products. It allows Cheetah application users to login to Cheetah as a platform, manage user profile and easily switch betwee...
  • Marigold ID User Guide
    Marigold ID Signup You will receive a Welcome Email from Marigold ID. The activation link will expire in 24 hours, ensure to activate your account before the link expires. If the activation lin...
  • Marigold ID Administration Guide
    Overview There are two types of client admin roles in Marigold ID (CID): Organization Admin: Admin of an organization who can manage access to all the business units (BU) Business Unit Admin (B...
  • Marigold ID Product FAQs
    How does Marigold ID Work? Marigold ID is integrated into and handles authentication to all CES (Customer Engagement Suite) products and workspaces.  After migration to Marigold ID, users will be a...
  • Marigold ID Single Sign On Setup Guide
    Marigold ID SSO Integration Marigold ID supports SAML Single Sign-On; it streamlines user access by requiring a single authentication with your company’s IDP, granting access to Marigold ID and Mar...