• Migration to Cheetah ID - Self-guided Upgrade Guide
    Once your organization account is migrated to Cheetah ID by a Cheetah admin, you could follow the simple steps below to activate your Cheetah ID account. Log in to Messaging as normal with your e...
  • Cheetah ID Upgrade FAQ
    What is Cheetah ID? Cheetah ID is our new cloud-based identity management system. Designed as a companion application, Cheetah ID provides a common login to all of your Cheetah products and service...
  • Cheetah ID Release Notes
    Detailed information about the latest release of Cheetah ID.  January 2023 (23.1.0) Release Features will be deployed to all Cheetah ID customers on 5 January 2023. Features User Profile Image This...
  • Cheetah ID Overview
    Cheetah ID (CID) provides common authentication across Cheetah Digital products. It allows Cheetah application users to login to Cheetah as a platform, manage user profile and easily switch between...
  • Cheetah ID User Guide
    Cheetah ID Signup You will receive a Welcome Email from Cheetah ID. The activation link will expire in 24 hours, ensure to activate your account before the link expires. If the activation link e...
  • Cheetah ID Administration Guide
    Overview There are two types of client admin roles in Cheetah ID (CID): Organization Admin: Admin of an organization who can manage access to all the business units (BU) Business Unit Admin (BU Ad...
  • Cheetah ID Product FAQs
    How does Cheetah ID Work? Cheetah ID is integrated into and handles authentication to all CES (Customer Engagement Suite) products and workspaces.  After migration to Cheetah ID, users will be aske...
  • Cheetah ID Single Sign On Setup Guide
    Overview This guide describes the process and steps for setting up Single Sign On (SSO) for customers to connect with Cheetah ID.   Steps If your company is using SSO and would like it to be integ...