• Introducing Self Service Journeys
    We’re committed to investing in tools and solutions that help marketers create engaging omni-channel campaigns and experiences that drive results. As part of that investment, we are excited to anno...
  • Introducing Journey Designer video
    Find out more about our new Journey Designer product. What if interactions with consumers didn't feel like one-off transactions? What if, with every email, every offer, every message, and every act...
  • Journey Designer Release Notes
    The latest Journey Designer releases and features. A/B Split Decision Step (August 19th, 2021) With this release, we have introduced a new decision step called A/B Split Decision. This enables you ...
  • Product Documentation
    Step-by-step guidance on how to use Journey Designer. Console User Guide: This guide explains how to use the Journey Designer user interface to explore available journeys as well as create and man...
  • Solution Collateral
    Learn more about how Journey Designer helps non-technical marketers browse, create, publish, and manage advanced journeys powered by the Customer Engagement Suite. Journey Designer Data Sheet: The...
  • Journey Companion Guides
    We've produced a series of Companion Guides to help you explore the journeys that are available out-of-the-box. Each guide outlines how the journey can help you, how you can tweak and customize it ...