Journey Designer
Build better relationships with customers across all channels and touchpoints
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Journey Designer Release Notes
The latest Journey Designer releases and features. Undo/Redo (September 22nd, 2022) This one really needs no introduction! When you're trying out ideas or making changes to a journey, you can now u...
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Introducing Journey Designer video
Find out more about our new Journey Designer product. What if interactions with consumers didn't feel like one-off transactions? What if, with every email, every offer, every message, and every act...
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Introducing Self Service Journeys
We’re committed to investing in tools and solutions that help marketers create engaging omni-channel campaigns and experiences that drive results. As part of that investment, we are excited to anno...
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Online Help
Step-by-step guidance on how to use Journey Designer. Self-service Journeys: This Online Help topic explains how to create and manage your own journeys. Standard Journey Overview: This Online Hel...
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Solution Collateral
Learn more about how Journey Designer helps non-technical marketers browse, create, publish, and manage advanced journeys powered by the Customer Engagement Suite. Journey Designer Data Sheet: The...
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Journey Companion Guides
We've produced a series of Companion Guides to help you explore the journeys that are available out-of-the-box. Each guide outlines how the journey can help you, how you can tweak and customize it ...