Journey Designer

We’re committed to investing in tools and solutions that help marketers create engaging omni-channel campaigns and experiences that drive results. As part of that investment, we are excited to anno...

Find out more about our new Journey Designer product. What if interactions with consumers didn't feel like one-off transactions? What if, with every email, every offer, every message, and every act...

The latest Journey Designer releases and features. Countdown Step (April 20th, 2022) Introducing our new “Countdown” step, that helps you engage a user as they get closer to a target date or event....

Step-by-step guidance on how to use Journey Designer. Self-service Journeys: This Online Help topic explains how to create and manage your own journeys.  Standard Journey Overview: This Online Hel...

Learn more about how Journey Designer helps non-technical marketers browse, create, publish, and manage advanced journeys powered by the Customer Engagement Suite. Journey Designer Data Sheet: The...

We've produced a series of Companion Guides to help you explore the journeys that are available out-of-the-box. Each guide outlines how the journey can help you, how you can tweak and customize it ...