Marigold ID

Marigold ID unifies the login experience and handles authentication across the Engage+, Grow, and Loyalty products. We started rolling out Marigold ID to customers in September 2022.

  • Migration to Marigold ID - Self-guided Upgrade Guide
    Once your organization account is migrated to Marigold ID by a Marigold admin, you could follow the simple steps below to activate your Marigold ID account. Log in to Messaging as normal with your existing credentials. You will be presented with a message that your account has been upgraded and an upgrade email has been sent to you. Check your inbox for the Welcome Email.                                                Click Set Up in the Welcome Email, to open the Welcome window. Ente...
  • Marigold ID Upgrade FAQ
    What is Marigold ID? Marigold ID is our new cloud-based identity management system. Designed as a companion application, Marigold ID provides a common login to all of your Cheetah products and services.   Follow this link to learn more.   How will Marigold ID benefit me? Marigold ID has modern security features such as enhanced password strength checking, adaptive MFA, and SAML integration. Marigold ID simplifies the provisioning of users to Cheetah products and acts as a foundational c...
  • Marigold ID Release Notes
    Detailed information about the latest release of Marigold ID.  July 2023 (23.7.0) Release Features will be deployed to all Marigold ID customers on 5 July 2023. Features Multi-Factor Authentication (MFA) reduces the risk of account takeovers and provides additional security for users and their accounts. Before July 5, 2023 Cheetah ID supports Multi-Factor Authentication (MFA) with one-time passcode (OTP) from an authenticator app. This is an optional setting for Cheetah ID users. However, as ...
  • Marigold ID Overview
    Marigold ID (MID) provides common authentication across Cheetah Digital products. It allows Cheetah application users to login to Cheetah as a platform, manage user profile and easily switch between applications (via App Switcher) and business units (via Change menu option).  To achieve this, Marigold ID: handles all authentication to the CES and its products and workspaces holds the master list of users and their credentials holds the master list of organizations holds the master list of bu...
  • Marigold ID User Guide
    Marigold ID Signup You will receive a Welcome Email from Marigold ID. The activation link will expire in 24 hours, ensure to activate your account before the link expires. If the activation link expires before you could activate your account, please contact a support admin so that they could resend you the Welcome Email. Please follow the steps below to activate your Marigold ID account. Click Set Up in the welcome email, to open the Welcome window. Click Next. Enter your name a...
  • Marigold ID Administration Guide
    Overview There are two types of client admin roles in Marigold ID (CID): Organization Admin: Admin of an organization who can manage access to all the business units (BU) Business Unit Admin (BU Admin): Admin of one or more business units  The users with these admin permissions are provided access to the Client Administration (CES) workspace . Switching to CES Administration Workspace Users with admin permissions can access the CES Administration workspace directly or by clicking on the...
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Marketing Composer

Marketing Composer provides high-level governance of your Campaigns and touchpoints. The product allows marketers to deliver the right message, at the right time, through an easy-to-use interface, powered by Machine Learning.

  • User Documentation
    This article provides links to Marketing Composer user documentation.  Marketing Composer provides high-level governance of your Campaigns and touchpoints. The product empowers marketers to create "compositions" of any combination of touchpoints from any CES app in order to organize, prioritize, and analyze them as a whole, rather than as independent elements. Marketing Composer allows marketers to deliver the right message, at the right time, through an easy-to-use interface, powered by Mach...