Online Help

Access the online help documentation for Messaging: Email.

  • Messaging: Email Online Help
    The Messaging: Email Online Help provides detailed step-by-step instructions for the entire platform.  To view the Online Help, click here.    Quick Links Configure an Email Mailing Create a Segment to target your Mailing View Mailing Summary Report  

Quick Start Guides

Quick Start Guides are available several Messaging: Email features and topics.

  • Quick Start Guides
    Quick Start Guides for creating dynamic content and working with segments. Create Dynamic Content in Standard Mailings Exclude xDB from Segments User Agent Segmentation Working with Segments    

API Technical Documentation.

Messaging: Email supports a wide range of API endpoints that can be used to create and manage assets, or to automate functions.

  • API Category: Authentication Service
    These endpoints validate a username/password combination and return a cookie to be used as an access token. Click on a link to view the Technical Guide for that endpoint.  login1: This service enables a client to access API services by creating a login cookie. This cookie is IP-restricted and lasts for eight hours after generation.  ok1: This service allows a client to ensure that they are properly passing the authentication cookie obtained by logging in to the Messaging: Email servers.  
  • API Category: User Services
    These endpoints can be used to manage the users, or customers, within your Messaging: Email database. Click on a link to view the Technical Guide for that endpoint. getuser1: This service allows the client to submit a customer’s email address, and to receive back the customer's demographic and subscription data. This endpoint should be used only to test that setuser1 or other services were successful during initial API setup. setuser1: This service allows the client to add subscribers to the...
  • API Category: Mailing Setup Services
    These endpoints can be used to manage mailings. Click on a link to view the Technical Guide for that endpoint. linkload1: This service allows the client to upload a "linkfile" to an existing Mailing.  mailgo1: This service allows the client to: Create a new Mailing Specify parameters for an existing Mailing (i.e. which Subscriber List(s) to use as an address source). Queue the Mailing. mailresults1: This service allows the client to retrieve email address-level Mailing results (delivered ...
  • API Category: Event Mailer Services
    These endpoints can be used to trigger the sending of an Event-based Mailing (EBM). Click on a link to view the Technical Guide for that endpoint. ebmtrigger1: This service allows the client to trigger the sending of an Event-Based Mailing. ebmtrigger1 XML: This service allows the client to trigger the sending of an Event-Based Mailing by sending an XML message.     
  • API Category: Subscriber List Services
    These endpoints can be used for managing Subscriber Lists. Click on a link to view the Technical Guide for that endpoint. getlist1: This service allows the client to retrieve all Subscriber Lists in the Affiliate or client. setlist1: This service allows the client to create or modify a Subscriber List.     
  • API Category: Global Suppression Tool
    These endpoints can be used to manage the Global Suppression Tool (GST).  Click on a link to view the Technical Guide for that endpoint. checkgst1: This service allows the client to check the current blocklist status of an email address. updategst1: This service allows the client to change the current blocklist status of a single email address.      

Platform Documentation

This section contains documentation about Messaging: Email, focusing on the overall features and capabilities of the platform.

  • Features
    High-level descriptions of various features of the Messaging: Email platform.  Documents API Best Practices: Best practices for using Messaging: Email APIs API Services Overview: Overview of how to use Messaging: Email APIs Bounce Handling Rules: Summary of the bounce handling rules within Messaging: Email  Customer Replies: Managing customer replies in Messaging: Email  Email Validation Rules: Standard Messaging: Email email validation rules Event Export Overview: Event Export details. Form...