Engage+ Upcoming Maintenance

The upcoming release to the Cheetah Messaging platform is scheduled by region for September 2023:

• AMER
  
  • Friday, October 13, 2023
    11:00 PM EDT - 3:00 AM EDT
    See impact details.
    
    
• APAC
  
  • Saturday, October 14, 2023
    8:30 AM IST - 12:30 PM IST
    11:00 AM HKT - 3:00 PM HKT
    1:00 PM AEST - 5:00 PM AEDT
    See impact details.

• EMEA
  
  • Tuesday, October 17, 2023
    12:00 AM CEST - 2:00 AM CEST
    See impact details.
    
    
• JAPAN
  
  • Wednesday, October 25, 2023
    12:00 AM JST - 4:00 AM JST
    See impact details.

For Most Recent Release Notes Available, Please See Messaging Release Notes Page within the Help Center

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Upcoming Messaging Maintenance Windows - September & October

Upcoming Scheduled Maintenances:

• NA Windows Patching Maintenance 
  
  • Tuesday, October 3, 2023 
    11:00 PM EST - 7:00 AM EST
  • Window Patching Maintenance Notice

The below windows are place holders unless specified with additional details (see above for scheduled maintenances). If teams need to perform a maintenance action that requires downtime, they will make every effort to schedule during these times. 

Messaging Infrastructure Maintenance

• AMER: 
  
  • Tuesday, October 3, 2023 
    10:00 PM EDT - 4:00 AM EDT
  • NA Patching: Please see above for details
• EMEA: 
  
  • Tuesday, October 10, 2023 
    10:00 PM EDT - 4:00 AM CEST
• APAC
  
  • Wednesday, October 17, 2023 
    7:30 AM IST - 1:30 PM IST
    10:00 AM HKT - 4:00 PM HKT
    12:00 PM AEST - 6:00 PM AEDT

Networking Infrastructure Maintenance

• AMER: 
  
  • Tuesday, October 24, 2023 
    10:00 PM EDT - 4:00 AM EDT
• APAC
  
  • Wednesday, October 25, 2023
    7:30 AM IST - 1:30 PM IST
    10:00 AM HKT - 4:00 PM HKT
    12:00 PM AEST - 6:00 PM AEDT