From the Members area, you can view and manage the members of your Loyalty program, as well as build Segments to select the members that are included in an Audience.
Quick Start Guides
Quick Start Guides are designed to get you up to speed quickly on a specific feature or topic in the platform.
- Members: The Members screen provides a single, comprehensive view of every customer in your database – both known Members and unknown visitors.
- Segments: Segments are groups of Members that share common characteristics, such as demographics or patterns in interaction history.
User Guides and Online Help
For more detailed step-by-step instructions, please see the Loyalty Online Help topics related to Members:
- Members: View and manage your loyalty members.
- People Explorer: Visualize your membership along different dimensions.
- Segments: View and manage your Segments.
- Member Attributes Guide: How to view, create, and manage Member Attributes, including Calculated Attributes.