The Cheetah Experiences platform has a built-in Help Widget that will offer contextually relevant information based on where in the platform you're currently at. You can also search for other helpful articles or raise a ticket to Support through it.
In addition to that, here you'll find other important contact information to reach Support and your CSM. Also included is some helpful information on raising and updating Support tickets.
Who do I need to contact?
Support is always happy to help with platform and activation related inquiries and/or problems.
If you have any projects, theme builds or training in mind you should contact your CSM to discuss all the options available to you.
How do I get in touch with...?
The Support Team
- See the article: Contacting Support.
- You can also access the full Cheetah Experiences Support Site at support.wayin.com.
My CSM
- Use the contact details you were provided with to get in touch directly.
- Support can also arrange a call back if you need CSM assistance.