You can access help directly within the platform.
In addition, user guides are available for the following topics:
- Loyalty / Messaging Integration Guide -- Event-triggered Campaigns: How to use a Loyalty action to deploy an Event-triggered Campaign in Messaging.
- Loyalty / Messaging Integration Guide -- Regular One-off Campaigns: How to export Members from Loyalty to use as the audience for a Regular One-off Campaign in Messaging.
- Loyalty / Messaging Integration Guide -- Date-triggered Campaigns: How to use a Loyalty Scheduled Job to execute a Messaging Campaign based on a recurring schedule.
- Member Attributes Guide: How to view, create, and manage Member Attributes, including Calculated Attributes.
- Member Tier Guide: How to create and manage membership Tiers within your loyalty program.
- Coupon Offer Guide: How to create and manager Offers of type "Coupon."
- Glossary of Terms: Definitions for many common Loyalty terms and concepts.