Our latest Cheetah Digital Product Announcements. Cheetah Digital Product Updates: April 2023 Cheetah Digital Product Updates: March 2023 Cheetah Digital Product Updates: February 2023  Cheetah D...

Once your organization account is migrated to Cheetah ID by a Cheetah admin, you could follow the simple steps below to activate your Cheetah ID account. Log in to Messaging as normal with your e...

What is Cheetah ID? Cheetah ID is our new cloud-based identity management system. Designed as a companion application, Cheetah ID provides a common login to all of your Cheetah products and service...

Detailed information about the latest release of Cheetah ID.  January 2023 (23.1.0) Release Features will be deployed to all Cheetah ID customers on 5 January 2023. Features User Profile Image This...

Cheetah ID (CID) provides common authentication across Cheetah Digital products. It allows Cheetah application users to login to Cheetah as a platform, manage user profile and easily switch between...

Cheetah ID Signup You will receive a Welcome Email from Cheetah ID. The activation link will expire in 24 hours, ensure to activate your account before the link expires. If the activation link e...

Overview There are two types of client admin roles in Cheetah ID (CID): Organization Admin: Admin of an organization who can manage access to all the business units (BU) Business Unit Admin (BU Ad...

How does Cheetah ID Work? Cheetah ID is integrated into and handles authentication to all CES (Customer Engagement Suite) products and workspaces.  After migration to Cheetah ID, users will be aske...

Detailed information about the latest releases of Cheetah Messaging.  May 2023 (23.5.0) Release Features will be deployed to all customers during May: NA -May 12, 2023 APAC -May 13, 2023 EMEA -May ...

What are the new fields on the Campaign Overview Report and what do they mean?   Section - Reach Bot Readers (will be renamed “Bot Clickers” in an upcoming release): The number of unique message...

This guide describes the best practices for using preheaders, and shows how to use and test preheaders along with your subject line to increase engagement. What is the Email Preview? The email prev...

Brand Indicators for Message Identification (BIMI) is a standard email specification in which Marketers can display their trademarked logos next to emails in supported MailBox Providers (MBP) such ...

Background In order to be compliant with the CCPA/GDPR, customers are sometimes required to delete consumers’ records from their Messaging environment. Self-service clients can perform this task as...

Overview This document describes the standard fields available within the EVENT and CAMPAIGN tables in Cheetah Digital's Engagement Data Platform (EDP). Event Table The EVENT table is used to store...

Detailed information about the latest releases of Cheetah Loyalty. Loyalty Version 23.2.0 Release Notes All fixes are automatically available to all customers upon upgrade to version 23.2.0 unless ...

Cheetah Platform (EDP) Version 22.4.0 Release Notes All features and fixes are automatically available to all customers upon upgrade to version 22.4.0, unless otherwise stated. Features Dynamic Con...

The section explains the Hive tables in EDP/Loyalty, including details such as schema and how dynamic attributes are stored and queried. Introduction to Hive in EDP/ Loyalty The Cheetah Engagement ...

For Cheetah Loyalty (LOY) and Engagement Data Platform (EDP), you have the ability to delete members from your system. There are three options to remove all member data and furthermore delete all o...

Detailed information about the latest releases of Cheetah Experiences. Efix information is listed separately in this article. Note that updates are normally rolled out within a few days of the noti...

Hi There! If you were not able to find the answer to your question in our resources, we would be happy to assist. Please reach out to us via our Support Portal to submit a Support Case or receive a...

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