We are excited to introduce you to our latest Cheetah Digital Learning section on CES Help Center The Cheetah Digital Learning portal helps you to learn more about our solutions and the capabilitie...

Our latest Cheetah Customer Engagement Suite Announcements. Cheetah Digital Product Updates: November 2022 Cheetah Digital Product Updates: October 2022 Cheetah Digital Product Updates: September ...

Learn more about Cheetah Digital and its innovations for brands and marketers. Apple MPP's Impact on Email Marketing How (and Why) We Solved the MPP Data Problem 2022 Digital Consumer Trends by Ag...

Detailed information about the latest release of Cheetah ID.  November 2022 (22.11.2) Release Features will be deployed to all Cheetah ID customers on 16 November 2022. Features  Ability to Activat...

Cheetah ID (CID) provides common authentication across Cheetah Digital products. It allows Cheetah application users to login to Cheetah as a platform, manage user profile and easily switch between...

Cheetah ID Signup You will receive a Welcome Email from Cheetah ID. The activation link will expire in 24 hours, ensure to activate your account before the link expires. If the activation link e...

Overview There are two types of client admin roles in Cheetah ID (CID): Organization Admin: Admin of an organization who can manage access to all the business units (BU) Business Unit Admin (BU Ad...

How does Cheetah ID Work? Cheetah ID is integrated into and handles authentication to all CES (Customer Engagement Suite) products and workspaces.  After migration to Cheetah ID, users will be aske...

Watch Cheetah Digital customer webinars on-demand here and learn more about the latest innovations. --> Register for the next Cheetah Digital Customer Webinar on Nov. 9. <-- (Note: Please contact a...

We are delighted to introduce you to our Customer Engagement Suite Home page that acts as a landing page for all marketing activities and designed to make marketing tasks across the suite a seamles...

Cheetah Platform (EDP) Version 22.4.0 Release Notes All features and fixes are automatically available to all customers upon upgrade to version 22.4.0, unless otherwise stated. Features Dynamic Con...

Detailed information about the latest releases of Cheetah Messaging.  October 2022 (22.10) Release Features will be deployed to all customers during October: NA - October 14, 2022 EMEA - October 18...

Brand Indicators for Message Identification (BIMI) is a standard email specification in which Marketers can display their trademarked logos next to emails in supported MailBox Providers (MBP) such ...

Background In order to be compliant with the CCPA/GDPR, customers are sometimes required to delete consumers’ records from their Messaging environment. Self-service clients can perform this task as...

Detailed information about the latest releases of Cheetah Loyalty. Loyalty Version 22.4.0 Release Notes All fixes are automatically available to all customers upon upgrade to version 22.4.0 Fixes F...

The section explains the Hive tables in EDP/Loyalty, including details such as schema and how dynamic attributes are stored and queried. Introduction to Hive in EDP/ Loyalty The Cheetah Engagement ...

Background In order to be compliant with the CCPA/GDPR, an option is implemented in the Integration / Import Definitions feature to remove all member data and furthermore delete all other related d...

Upcoming maintenance for Cheetah Experiences is scheduled for Thursday, December 8, 2022. If your Experiences platform is accessed via https://app.wayin.com, maintenance time will be:8:00 AM - 9:00...

Detailed information about the latest releases of Cheetah Experiences. Efix information is listed separately in this article. Note that updates are normally rolled out within a few days of the noti...

The Cheetah Digital Learning portal provides access to a wide range of training videos on how to use Cheetah Digital's products. Cheetah Digital Learning is available here: https://training.cheetah...

Utilize our Support Portal to submit a Support Case or receive assistance via Chat.  For urgent requests, we can also be reached by phone at the numbers listed below. Americas   Europe Brazil ...

For responsible reporting of security-related items, please contact our Global Security & Privacy Office. Please email them at global.security@cheetahdigital.com.

If you require access to the Support Portal, please request it from your Client Success or Services Delivery Manager. Access to the Support Portal is limited to client users who are identified as ...

Our case entry form is very simple to allow flexibility and quick submission.   The following information is helpful when diagnosing and resolving client issues: The Cheetah Digital platform with...