Updated: 08/24/2022Original Publish Date: 02/18/2022 The information contained in this document is provided by Cheetah Digital for general information purposes only and is based on information as o...

We are excited to introduce you to our latest Cheetah Learning section on CES Help Center. The Cheetah Learning portal helps you to learn more about our solutions and the capabilities across the Ch...

Our latest Cheetah Customer Engagement Suite Announcements. Cheetah Digital Product Updates: September 2022 Cheetah Digital Product Updates: August 2022 Cheetah Digital Product Updates: July 2022 ...

Learn more about Cheetah Digital and its innovations for brands and marketers. Cheetah Digital Named “Challenger” In Gartner Magic Quadrant For Multichannel Marketing Hubs Enterprise Loyalty: Buil...

Cheetah ID (CID) provides common authentication across Cheetah Digital products. It allows Cheetah application users to login to Cheetah as a platform, manage user profile and easily switch between...

Cheetah ID Signup You will receive a Welcome Email from Cheetah ID. The activation link will expire in 24 hours, ensure to activate your account before the link expires. If the activation link e...

Overview There are two types of client admin roles in Cheetah ID (CID): Organization Admin: Admin of an organization who can manage access to all the business units (BU) Business Unit Admin (BU Ad...

How does Cheetah ID Work? Cheetah ID is integrated into and handles authentication to all CES (Customer Engagement Suite) products and workspaces.  After migration to Cheetah ID, users will be aske...

Watch Cheetah Customer Engagement Suite customer webinars on-demand here and learn more about Cheetah Digital Innovations. (Note: Please contact allie.hardee@cheetahdigital.com for the passcode to ...

We are delighted to introduce you to our Customer Engagement Suite Home page that acts as a landing page for all marketing activities and designed to make marketing tasks across the suite a seamles...

Get the latest updates and learn more with PULSE Product Podcasts: Real-Time Engagement and Relationship Marketing Mobile as the Key to Relationship Marketing Special Edition: Signals21 Innovation...

Cheetah Platform (EDP) Version 22.3.0 Release Notes All features and fixes are automatically available to all customers upon upgrade to version 22.3.0 Features Control Group Tracking for EDP Campai...

The upcoming release to the Cheetah Messaging platform is scheduled by region: AMER Friday, October 14, 202211:00 PM EDT - 3:00 AM EDTSee impact details. APAC Saturday, October 15, 20228:30 AM...

Detailed information about the latest releases of Cheetah Messaging.  September 2022 (22.9) Release Features will be deployed to all customers during September: NA - September 9, 2022 EMEA - Septem...

Background In order to be compliant with the CCPA/GDPR, customers are sometimes required to delete consumers’ records from their Messaging environment. Self-service clients can perform this task as...

Detailed information about the latest releases of Cheetah Loyalty.   Loyalty Version 22.3.0 Release Notes All features and fixes are automatically available to all customers upon upgrade to version...

Background In order to be compliant with the CCPA/GDPR, an option is implemented in the Integration / Import Definitions feature to remove all member data and furthermore delete all other related d...

Detailed information about the latest releases of Cheetah Experiences. Efix information is listed separately in this article. Note that updates are normally rolled out within a few days of the noti...

The Cheetah Learning portal provides access to a wide range of training videos on how to use Cheetah Digital's products. Cheetah Learning is available here: https://training.cheetahdigital.com Chee...

Utilize our Support Portal to submit a Support Case or receive assistance via Chat.  For urgent requests, we can also be reached by phone at the numbers listed below. Americas   Europe Brazil ...

For responsible reporting of security-related items, please contact our Global Security & Privacy Office. Please email them at global.security@cheetahdigital.com.

If you require access to the Support Portal, please request it from your Client Success or Services Delivery Manager. Access to the Support Portal is limited to client users who are identified as ...

Our case entry form is very simple to allow flexibility and quick submission.   The following information is helpful when diagnosing and resolving client issues: The Cheetah Digital platform with...