Introducing Cheetah Digital Learning!
We are excited to introduce you to our latest Cheetah Digital Learning section on CES Help Center
The Cheetah Digital Learning portal helps you to learn more about our solutions and the capabilitie...
Cheetah Digital Release Announcements
Our latest Cheetah Customer Engagement Suite Announcements.
Cheetah Digital Product Updates: November 2022
Cheetah Digital Product Updates: October 2022
Cheetah Digital Product Updates: September ...
Learn more about Cheetah Digital and its innovations for brands and marketers.
Apple MPP's Impact on Email Marketing
How (and Why) We Solved the MPP Data Problem
2022 Digital Consumer Trends by Ag...
Cheetah ID Release Notes
Detailed information about the latest release of Cheetah ID.
November 2022 (22.11.2) Release
Features will be deployed to all Cheetah ID customers on 16 November 2022.
Ability to Activat...
Cheetah ID Overview
Cheetah ID (CID) provides common authentication across Cheetah Digital products. It allows Cheetah application users to login to Cheetah as a platform, manage user profile and easily switch between...
Cheetah ID User Guide
Cheetah ID Signup
You will receive a Welcome Email from Cheetah ID. The activation link will expire in 24 hours, ensure to activate your account before the link expires.
If the activation link e...
Cheetah ID Administration Guide
There are two types of client admin roles in Cheetah ID (CID):
Organization Admin: Admin of an organization who can manage access to all the business units (BU)
Business Unit Admin (BU Ad...
Frequently Asked Questions about Cheetah ID
How does Cheetah ID Work?
Cheetah ID is integrated into and handles authentication to all CES (Customer Engagement Suite) products and workspaces.
After migration to Cheetah ID, users will be aske...
Watch Cheetah Digital customer webinars on-demand here and learn more about the latest innovations.
--> Register for the next Cheetah Digital Customer Webinar on Nov. 9. <--
(Note: Please contact a...
Introducing Customer Engagement Suite Home page
We are delighted to introduce you to our Customer Engagement Suite Home page that acts as a landing page for all marketing activities and designed to make marketing tasks across the suite a seamles...
Cheetah Platform (EDP) Release Notes
Cheetah Platform (EDP) Version 22.4.0 Release Notes
All features and fixes are automatically available to all customers upon upgrade to version 22.4.0, unless otherwise stated.
Cheetah Messaging Release Notes
Detailed information about the latest releases of Cheetah Messaging.
October 2022 (22.10) Release
Features will be deployed to all customers during October:
NA - October 14, 2022
EMEA - October 18...
Email Deliverability: Brand Indicators for Message Identification (BIMI)
Brand Indicators for Message Identification (BIMI) is a standard email specification in which Marketers can display their trademarked logos next to emails in supported MailBox Providers (MBP) such ...
GDPR / CCPA - Customer Profile Deletion
In order to be compliant with the CCPA/GDPR, customers are sometimes required to delete consumers’ records from their Messaging environment.
Self-service clients can perform this task as...
Cheetah Loyalty Release Notes
Detailed information about the latest releases of Cheetah Loyalty.
Loyalty Version 22.4.0 Release Notes
All fixes are automatically available to all customers upon upgrade to version 22.4.0
EDP / Loyalty Hive Tables
The section explains the Hive tables in EDP/Loyalty, including details such as schema and how dynamic attributes are stored and queried.
Introduction to Hive in EDP/ Loyalty
The Cheetah Engagement ...
GDPR / CCPA - Customer Profile Deletion
In order to be compliant with the CCPA/GDPR, an option is implemented in the Integration / Import Definitions feature to remove all member data and furthermore delete all other related d...
Cheetah Experiences Maintenance Notice
Upcoming maintenance for Cheetah Experiences is scheduled for Thursday, December 8, 2022.
If your Experiences platform is accessed via https://app.wayin.com, maintenance time will be:8:00 AM - 9:00...
Cheetah Experiences Release Notes
Detailed information about the latest releases of Cheetah Experiences. Efix information is listed separately in this article. Note that updates are normally rolled out within a few days of the noti...